About Support Forge

AI Strategy That Delivers Business Results

We help mid-market executives cut through the AI hype to implement solutions that actually work. No experiments. No pilots that go nowhere. Just measurable ROI.

Why We Built Support Forge

After years of watching mid-market companies struggle with AI adoption, a pattern became clear: it wasn't a technology problem—it was a strategy problem.

Enterprise companies have armies of consultants and dedicated AI teams. Small businesses can often get by with off-the-shelf tools. But mid-market companies? They fall into a gap. Too sophisticated for simple solutions, but without the resources for enterprise approaches.

Support Forge exists to fill that gap. We bring enterprise-level AI strategy expertise to organizations that need results without the enterprise price tag or timeline.

Every engagement starts with the same question: "What business problem are we actually solving?" If AI is the right answer, we implement it. If it isn't, we'll tell you that too—and point you toward what will actually help.

Our Philosophy

How we approach every engagement and why it matters for your results.

Strategy Before Technology

We identify business problems first, then determine if AI is the right solution. Sometimes it isn't—and we'll tell you that.

Measured by Your Outcomes

Our success is measured in your results: time saved, costs reduced, revenue generated. If we can't define the ROI, we don't recommend the project.

Implementation, Not Experimentation

We deploy solutions that work in production, not proofs of concept that never leave the sandbox. Real results require real commitment.

Knowledge Transfer

We build your team's capabilities alongside every engagement. You should be less dependent on us over time, not more.

Who We Work With

Our approach isn't for everyone. Here's who gets the most value from working with us.

Mid-Market Leaders

Companies with $5M-$50M in revenue who have the resources to invest in AI but lack dedicated AI expertise on staff.

Operational Executives

COOs, CFOs, and operations leaders looking to automate manual processes and improve efficiency across their organizations.

Growth-Focused CEOs

Leaders who recognize AI as a competitive necessity and want to move from exploration to implementation.

Professional Services Firms

Law firms, accounting practices, and consultancies where partner time is the most valuable—and most wasted—resource.

Why Choose Support Forge?

Proven Track Record
Dozens of successful projects delivered with a 94% client retention rate and measurable ROI.
Tailored Solutions
Every solution is customized to fit your specific business needs, goals, and existing tech stack.
We Translate Technology
We don't just implement—we make it make sense. You'll understand what we're building and why.
Ongoing Partnership
We stick around to make sure it keeps working. Continuous optimization and support as your needs evolve.

Why Executives Choose Support Forge

What sets us apart from other AI consultancies and technology vendors.

1

You Own Everything

No vendor lock-in, no proprietary platforms. We build on infrastructure you control. When we're done, it's yours—forever.

2

We Set It Up, You Run It

We don't create dependency. We implement, document, and train your team. You should need us less over time, not more.

3

Days, Not Months

Traditional consultants quote quarters. We deliver in weeks. Speed matters when your competitors aren't waiting.

4

Transparent Economics

Clear pricing, defined scope, and honest ROI projections. No surprises, no hidden costs, no endless change orders.

94%
Client Retention
40%
Avg. Efficiency Gain
8 weeks
Avg. Time to Value
$2.3M
Avg. Annual Value

Ready to Explore What's Possible?

A discovery call is the first step. No sales pitch—just a conversation about your challenges and whether we can help.