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Client Results

Measurable Impact from Strategic AI

We measure success in business outcomes, not technology deployed. These case studies demonstrate the real-world ROI our clients achieve.

40%
Average Efficiency Gain
6-12months
Typical ROI Timeline
$2.3M
Avg. Annual Value Created
94%
Client Retention Rate
Manufacturing85 employees•$12M annual revenue

Regional Manufacturing Company

Engagement sponsor: COO

The Challenge

Production scheduling consumed 20+ hours weekly across three managers. Quality control documentation was inconsistent, leading to compliance concerns. The executive team knew AI could help but had no clear roadmap.

Our Approach

  • 1Conducted AI Readiness Assessment to identify highest-impact opportunities
  • 2Prioritized production scheduling and QC documentation as Phase 1
  • 3Implemented custom scheduling optimization using historical production data
  • 4Built automated QC documentation system integrated with existing ERP

Results Achieved

15 hours/week
Scheduling time reduced from 20+ to 5 hours
100%
QC documentation compliance achieved
$180K
Annual labor cost savings
3 weeks
Time to first production deployment
“We knew AI was important but had no idea where to start. The assessment gave us clarity, and the implementation delivered faster than we expected. The ROI case practically wrote itself for our board.”
— Chief Operating Officer
Timeline: 8 weeks from assessment to full deployment
Engagement: Strategic Implementation engagement
Professional Services45 employees•$8M annual revenue

Multi-State Professional Services Firm

Engagement sponsor: Managing Partner

The Challenge

Client proposal development took 6-8 hours each, limiting capacity to pursue new business. Senior partners spent excessive time on administrative tasks rather than client-facing work. Previous AI tool purchases went unused.

Our Approach

  • 1Assessed existing tech stack and identified integration opportunities
  • 2Developed custom proposal generation system trained on firm's successful proposals
  • 3Created AI-assisted research and analysis workflows for senior partners
  • 4Implemented with minimal disruption to ongoing client work

Results Achieved

75%
Reduction in proposal development time
12 hours/week
Per-partner time reclaimed for client work
40%
Increase in proposals submitted
$340K
New revenue attributed to increased capacity
“The difference between our failed DIY attempts and this engagement was night and day. Having someone who understood both the technology and our business made all the difference.”
— Managing Partner
Timeline: 6 weeks to full deployment
Engagement: Assessment + Strategic Implementation
Healthcare120 employees•$18M annual revenue

Regional Healthcare Provider

Engagement sponsor: CEO

The Challenge

Administrative burden consuming clinical staff time. Patient communication inconsistent and often delayed. Leadership team facing board pressure to demonstrate technology investment ROI while maintaining strict compliance requirements.

Our Approach

  • 1Conducted comprehensive AI Readiness Assessment with compliance focus
  • 2Identified patient communication and scheduling as low-risk, high-impact starting points
  • 3Implemented HIPAA-compliant automation for appointment reminders and follow-ups
  • 4Created administrative workflow automation for non-clinical staff

Results Achieved

35%
Reduction in no-show appointments
25 hours/week
Administrative time saved across staff
100%
HIPAA compliance maintained
$420K
Annual operational savings
“The board wanted to see us innovate with AI, but compliance was non-negotiable. Support Forge delivered both—we're now seen as a technology leader in our region.”
— Chief Executive Officer
Timeline: 12 weeks including compliance review
Engagement: Assessment + Phased Implementation

Industries We Serve

Our methodology adapts to your industry's unique requirements, compliance needs, and competitive landscape.

ManufacturingProfessional ServicesHealthcareFinancial ServicesTechnologyRetail & Distribution

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