AI Consultancy · Haverhill, Massachusetts
Most consultants leave you a deck. We leave you a working system.
We build AI that knows your business as well as you do. Built inside your systems, documented, and handed off. You end up independent.
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Recently shipped
Zapier replaced with custom-built apps and direct API integrations across Jobber, QuickBooks and Gmail
Window-film installer ·10-hour engagement
Custom quoting engine built to replace a legacy pricing system
Multi-site acoustics manufacturer ·Three phases, ongoing
Agent system for grant research and planning work
Regional planning commission ·Microsoft 365 connected
Client names withheld until written permission is on file. We publish case studies only with consent.
- Based in
- Haverhill, MA
- Serving
- All six New England states
- Engagements
- 25+ delivered
- Industries
- 15, veterinary to municipal
The problem
You have the tools. You don't have the results.
Most businesses we meet already pay for AI. Licences are bought, a few people experiment, and nothing reaches the part of the business that actually costs money.
The gap is almost never the model. It is that nobody has sat inside your operation long enough to know which fifteen minutes of which job is worth automating — and then built it, in your systems, with your data, and shown your team how it works.
“We know AI is important. We just don't know where to start that will actually move the needle.”
How it goes
Three steps, and then we're not needed.
Every engagement is designed to end. If your team still depends on us a year later, we did it wrong.
- 01
Find the fifteen minutes
A working session inside your actual operation. We come back with a short, prioritised list — including the things AI should not touch.
- 02
Build it in your stack
Not a pilot in a sandbox. Your tools, your data, your constraints — with your people in the room watching how it gets done.
- 03
Hand over the keys
Your team runs it. We document, train, and stay reachable for a defined window. Then you own it.
In their words
They run it themselves now.
“Support Forge didn't do it for us — they made us part of the process. Before long, we were the ones building the agents, automating our own workflows, running grant research, and setting up secure integrations. They gave us the framework and the clarity, and then we seamlessly ran with it.”
Ryan Thomas
CEO, Eyam Health
“I came to Support Forge with zero coding experience and a need to build a professional website for my business. Not only did they help me put together a tool that made that possible, but they set me up to keep using it independently to build additional tools as I grow. They bridge the gap between what you need and what you can actually manage on your own.”
Autumn Badelt
Founder, Vineyard Valais
Ways to work together
Three engagements.
Each one is fixed-scope and quoted up front, once we know what you actually need. We don't put a number on work we haven't scoped.
AI Readiness Assessment
We go through your operations and come back with the short list: where AI actually helps, where it does not, and what to do first.
- Working session across your real workflows
- Tooling and gap analysis
- Prioritised roadmap, not a wish list
- Written executive brief
Fixed scope. Quoted up front.
Request an assessmentImplementation
We build the thing. In your systems, against your data, with your team watching how it is done.
- Scoped from the assessment findings
- Built inside your existing stack
- Handoff walkthrough for your team
- Support window after handoff
Scoped after the assessment.
Talk through a buildFractional AI Officer
Ongoing. You get someone who already knows your stack in the room when the decisions get made.
- Standing strategy time
- New tooling evaluated before you buy
- Direct access between sessions
- Tooling changes assessed as they land
Ongoing. Quoted on the call.
Ask about ongoing workNot sure which one? Start with a discovery call — it's 30 minutes and there's no pitch.
Massachusetts and Rhode Island employers
Your state may pay for your team's training.
Support Forge is a registered provider with the Massachusetts Workforce Training Fund. Employers with 100 or fewer Massachusetts employees can be reimbursed 100% of an approved course, up to $3,000 per employee. Rhode Island runs its own program that reimburses 75% for employers under 25 staff, and asks nothing of the trainer at all. We checked all six New England states, including the three that will not help.
Affiliations
Thirty minutes. No pitch, no deck.
Tell us what's slow, expensive or manual. We'll tell you honestly whether AI helps — including when it doesn't.