AI Enablement for Small Business Teams
10 hours — 2 hrs × 5 weeks
Cohort up to 8
$2,500
per trainee
Any office team — admin, bookkeeping, operations, sales support
Massachusetts Workforce Training Fund
Every for-profit employer here already pays into the Workforce Training Fund through a surcharge on unemployment insurance. Commonwealth Corporation gives that money back as training grants. If your company has 100 or fewer Massachusetts employees, the state reimburses 100% of an approved course, up to $3,000 per employee.
Support Forge has registered as a training provider with the Express Program. Our courses are in review with Commonwealth Corporation and will appear in the state directory shortly. Get in touch now and we will hold a cohort date for you.
First question
All six have to be true. Most of the time the answer is clear in under a minute. If only the third one fails, skip ahead to the General Program.
Program one
100% of the course cost back. The caps are $3,000 per employee per course, $15,000 per company per calendar year, and $300 per instructional hour. Anything above those caps is on the company.
What changed on April 1, 2026
Employers with 51 to 100 Massachusetts employees used to get 50% back. They now get 100%.
If you looked at this program before last spring and decided it wasn't worth the paperwork, look again. The same update raised the General Program cap and allowed employers to hold both grants at once.
It has to come from the state’s Express Course Directory.
At least 21 days before the first session. Your agreement start date is set automatically 21 days out.
On paid time, at regular pay, with the full listed hours delivered.
You paid the provider; the Commonwealth pays you back.
The clock
Your course must start within six months of applying, and all training must finish within twelve months of the agreement start date.
A worked example
Five people from a 30-person company take a ten-hour course at $2,500 each. That is $12,500, reimbursed in full, inside the $15,000 annual cap. Run a second cohort after January 1 and the cap resets.
Program two
For employers over 100 Massachusetts staff, or anyone who wants a larger program across the year. Since April 1, 2026 an employer may hold an Express grant and a General grant at the same time.
Read this part
This is where most plans come apart, so it is worth being blunt. Both programs pay for instruction. Neither pays for consulting, coaching, one-on-one work, employee wages, exam or certification fees, tuition reimbursement, travel, or software subscriptions.
There is a second rule that matters more than it sounds. An approved course teaches standardized material to every trainee, with hands-on practice on case studies. Applying the material to your own systems is not a grant-funded activity. In practice that means the course teaches your team the method on a practice company, and the work of building it inside your business is a separate engagement. We structure it that way from the start, so there is never a question at reimbursement time.
Self-paced and on-demand courses are not fundable either. Approved training is live and instructor-led.
Our courses
All live and instructor-led, delivered during paid work hours, priced per trainee with a two-seat minimum. Every course is priced at $250 per instructional hour, under the state's $300 cap, so the full cost is reimbursable.
10 hours — 2 hrs × 5 weeks
Cohort up to 8
$2,500
per trainee
Any office team — admin, bookkeeping, operations, sales support
12 hours — 3 hrs × 4 weeks
Cohort up to 6
$3,000
per trainee
Ops managers, controllers, analysts, IT generalists
10 hours — 2 hrs × 5 weeks
Cohort up to 8
$2,500
per trainee
Bookkeepers, controllers, payroll administrators
10 hours — 2 hrs × 5 weeks
Cohort up to 8
$2,500
per trainee
Dealers, contractors, service and repair shops
10 hours — 2 hrs × 5 weeks
Cohort up to 8
$2,500
per trainee
Law firms, brokerages, advisory practices
Course listings are in review with Commonwealth Corporation. Ask us to hold a cohort date
While you are here
Separate from the grants, and worth knowing about.
Through the Massachusetts AI Hub's partnership with Google, every Massachusetts resident can take the Google AI Professional Certificate, Google AI Essentials, and the Google Career Certificates at no cost through December 31, 2027. You express interest on the AI Hub's site and work through the courses at your own pace.
We tell clients to take them. They are genuinely good, and they cost nothing.
They are also self-paced, which means they are not what the Workforce Training Fund reimburses. The two do different jobs: a certificate teaches an individual the concepts on their own time; a funded course puts your whole team in a room with an instructor and sends them back with the same method and the same vocabulary. Teams that do both get further than teams that do either.
Massachusetts AI Hub — Google certificatesOne more program
Massachusetts offers a Registered Apprenticeship Tax Credit worth 50% of an apprentice's wages, up to $4,800 per apprentice per year. For the 2026 tax year, the state expanded eligibility to include occupations that carry AI-related credentials.
That is a credit against tax on a new hire, not a training grant for existing staff, so it sits outside everything above. If it applies to you, the Division of Apprentice Standards is at (617) 626-5442 or apprenticeship@mass.gov.
Larger, partnership-based workforce programs also exist — the Workforce Competitiveness Trust Fund funds multi-year programs, usually built with a nonprofit or workforce board partner, to move people into jobs. It is a different kind of undertaking than a course for your team this quarter.
Straight answer
Worth saying plainly, because it applies to a lot of good companies.
The Workforce Training Fund is funded by Massachusetts employers for Massachusetts employees. An out-of-state company does not qualify, even a few miles over the line.
Real estate brokerages are the common case: the agents are contractors, so only W-2 office staff would count.
Regional agencies and public bodies are excluded from the General Program by rule.
There is no payroll, so there is nothing to train under the program.
A home-based business does not meet the location test.
If that is you, the training is still worth doing — it just comes out of the operating budget like any other investment, and we will tell you that up front rather than after you have filled out three forms.
Questions we get
Fifteen minutes on the phone settles it: whether you qualify, which course fits, and what the sequence looks like. If you do not qualify, you will know that in the first five minutes.
Program terms summarized from Commonwealth Corporation's published guidelines (commcorp.org/express and the General Program guidelines) and from the Massachusetts AI Hub and the Division of Apprentice Standards, verified September 19, 2026. The programs' own guidelines govern, and caps and eligibility change with available funding — they last changed April 1, 2026. Support Forge LLC is a registered Express training provider; it is not affiliated with or endorsed by Commonwealth Corporation or the Workforce Training Fund. Program questions go to express@commcorp.org.