AI Enablement for Small Business Teams
10 hours
5 sessions of 2 hours, one per week
Up to 8 per cohort
$3,000
per trainee
Any office team: admin, bookkeeping, operations, sales support
Massachusetts Workforce Training Fund
Every for-profit employer here already pays into the Workforce Training Fund through a surcharge on unemployment insurance. Commonwealth Corporation gives that money back as training grants. If your company has 100 or fewer Massachusetts employees, the state reimburses 100% of an approved course, up to $3,000 per employee.
Support Forge is a registered training provider with the Express Program. Our course listings are being filed with Commonwealth Corporation now and will appear in the state directory once approved. Get in touch and we will hold a cohort date for you.

First question
All six have to be true. Most of the time the answer is clear in under a minute. If only the third one fails, skip ahead to the General Program.
Program one
100% of the course cost back. The caps are $3,000 per employee per course, $15,000 per company per calendar year, and $300 per instructional hour. Anything above those caps is on the company.
What changed on April 1, 2026
Employers with 51 to 100 Massachusetts employees used to get 50% back. They now get 100%.
If you looked at this program before last spring and decided it wasn't worth the paperwork, look again. The same update raised the General Program cap and allowed employers to hold both grants at once.
It has to come from the state’s Express Course Directory.
At least 21 days before the first session. Your agreement start date is set automatically 21 days out.
On paid time, at regular pay, with the full listed hours delivered.
You paid the provider; the Commonwealth pays you back.
The clock
Your course must start within six months of applying, and all training must finish within twelve months of the agreement start date.
A worked example
Five people from a 30-person company take a ten-hour course at $3,000 each. That is $15,000, reimbursed in full, which is exactly the annual company cap. A sixth seat that year is on the company. Run the next cohort after January 1 and the cap resets.
Program two
For employers over 100 Massachusetts staff, or anyone who wants a larger program across the year. Since April 1, 2026 an employer may hold an Express grant and a General grant at the same time.
Read this part
This is where most plans come apart, so it is worth being blunt. Both programs pay for instruction. Neither pays for consulting, coaching, one-on-one work, employee wages, exam or certification fees, tuition reimbursement, travel, or software subscriptions.
There is a second rule that matters more than it sounds. An approved course teaches standardized material to every trainee, with hands-on practice on case studies. Applying the material to your own systems is not a grant-funded activity. In practice that means the course teaches your team the method on a practice company, and the work of building it inside your business is a separate engagement. We structure it that way from the start, so there is never a question at reimbursement time.
Self-paced and on-demand courses are not fundable either. Approved training is live and instructor-led.
Our courses
All live and instructor-led, delivered during paid work hours, priced per trainee with a two-seat minimum. Every course runs ten hours at $300 per instructional hour, which is the state's ceiling on both the hourly rate and the per-employee reimbursement, so the full $3,000 comes back.
10 hours
5 sessions of 2 hours, one per week
Up to 8 per cohort
$3,000
per trainee
Any office team: admin, bookkeeping, operations, sales support
10 hours
4 sessions of 2.5 hours, one per week
Up to 6 per cohort
$3,000
per trainee
Ops managers, controllers, analysts, IT generalists
10 hours
5 sessions of 2 hours, one per week
Up to 8 per cohort
$3,000
per trainee
Bookkeepers, controllers, payroll administrators
10 hours
5 sessions of 2 hours, one per week
Up to 8 per cohort
$3,000
per trainee
Dealers, contractors, service and repair shops
10 hours
5 sessions of 2 hours, one per week
Up to 8 per cohort
$3,000
per trainee
Law firms, brokerages, advisory practices
No course is approved yet; each listing’s status is shown above. Full course details and what each status means
Take it to your CFO
Who qualifies for each program, what comes back, the caps, the documents you need and how long each one takes — summarised from Commonwealth Corporation’s own published guidelines. Written to be forwarded to whoever signs off the spend. No email required.
Verified September 19, 2026. One page.
While you are here
Separate from the grants, and worth knowing about.
Through the Massachusetts AI Hub's partnership with Google, every Massachusetts resident can take the Google AI Professional Certificate, Google AI Essentials, and the Google Career Certificates at no cost through December 31, 2027. You express interest on the AI Hub's site and work through the courses at your own pace.
We tell clients to take them. They are genuinely good, and they cost nothing.
They are also self-paced, which means they are not what the Workforce Training Fund reimburses. The two do different jobs: a certificate teaches an individual the concepts on their own time; a funded course puts your whole team in a room with an instructor and sends them back with the same method and the same vocabulary. Teams that do both get further than teams that do either.
Massachusetts AI Hub — Google certificatesOne more program
Massachusetts offers a Registered Apprenticeship Tax Credit worth 50% of an apprentice's wages, up to $4,800 per apprentice per year. For the 2026 tax year, the state expanded eligibility to include occupations that carry AI-related credentials.
That is a credit against tax on a new hire, not a training grant for existing staff, so it sits outside everything above. If it applies to you, the Division of Apprentice Standards is at (617) 626-5442 or apprenticeship@mass.gov.
Larger, partnership-based workforce programs also exist — the Workforce Competitiveness Trust Fund funds multi-year programs, usually built with a nonprofit or workforce board partner, to move people into jobs. It is a different kind of undertaking than a course for your team this quarter.
Outside Massachusetts
Every state runs its own program, and they are not equivalent. Two of them will help you outright, two are narrower, and one we are still confirming — which we would rather say here than after a discovery call. Checked at each agency’s own published materials on September 22, 2026.
75% reimbursed for employers under 25 staff
Incumbent Worker Training Grant
Governor's Workforce Board, RI Department of Labor and Training
What it pays
Fifty percent at 25 employees or more. Capped at $5,000 per trainee per year and $25,000 per company per calendar year. There is no cap on the instructor hourly rate, which Massachusetts sets at $300.
Can we be your trainer
No approved-provider list, no course catalog, no vendor registry. You hire the trainer you want, pay them, and get reimbursed. The only geographic exclusion in the whole program is non-U.S. providers.
What to watch
The state budget does fund the board that runs this and the application is live, but the program page still shows last year’s figure, so we confirm the current line before anyone counts on it. Your firm also has to be registered in Ocean State Procures before applying, which is usually the longest step.
50% of training costs
Vermont Training Program
Agency of Commerce and Community Development
What it pays
Unusually, training providers can apply directly rather than waiting for an employer to lead. Software and IT is a named priority sector that drew very little of the fund last year.
Can we be your trainer
No approved-provider list. The grant agreement has to be signed before training starts, so the paperwork and the engagement have to be sequenced together.
What to watch
Vermont will not fund anything characterised as consulting, coaching, or course development, so scope has to read as instructor-led training. The statute sets no per-employee or per-company ceiling at all, and there is no application form — intake starts with a conversation with the program.
Up to 80% through the regional boards
Industry-Driven Skills Training Fund, via the regional workforce boards
Connecticut Office of Workforce Strategy
What it pays
Federal workforce money aimed at incumbent-worker upskilling: up to 80% for employers under 500 people and $10,000 per employee, paid mostly on completion. The older manufacturing fund is separate, covers 50%, and is limited to manufacturers.
Can we be your trainer
Federal rules exempt incumbent-worker training from the eligible-provider list entirely, so the licensing barrier that blocks other work does not apply here. We are confirming with the regional boards how an out-of-state trainer participates in practice.
What to watch
Two regional boards publish the same terms and one of them names AI-driven instruction as an approved model. Funds are committed board by board, so availability depends on which region you are in.
About $1,200 per frontline worker
Maine Career Compact
Maine Department of Labor
What it pays
The employer picks the trainer, including a third-party vendor, with no registration required of us. The ceiling is simply low.
Can we be your trainer
No vendor registration. Maine Quality Centers, the larger program, runs training through the community colleges and is tied to new job creation rather than training the team you already have.
What to watch
Worth using as a partial offset rather than a funding plan.
We are checking this one by phone
Under verification
New Hampshire Employment Security
What it pays
The old Job Training Fund website no longer resolves and the statute that created it was repealed, which initially read as the program being gone. A second pass found an employer training program still administered by NH Employment Security, reimbursing half of eligible costs.
Can we be your trainer
The rule appears to allow outside vendors, which would mean no registration required of us — but we have not confirmed it at the source.
What to watch
New Hampshire’s own sites block the automated checking we use to verify everything else on this page, so we are calling the state rather than publishing a number we cannot stand behind. If you are a New Hampshire employer, ask us and we will find out with you.
Outside New England entirely? We check every state here. One thing worth knowing if you are comparing states: our Massachusetts registration carries no weight anywhere else. These are separate programs with separate rules, which is exactly why Rhode Island is the easier one — it asks nothing of the trainer at all.
Straight answer
Worth saying plainly, because it applies to a lot of good companies.
The Workforce Training Fund is funded by Massachusetts employers for Massachusetts employees. An out-of-state company does not qualify, even a few miles over the line.
Real estate brokerages are the common case: the agents are contractors, so only W-2 office staff would count.
Regional agencies and public bodies are excluded from the General Program by rule.
There is no payroll, so there is nothing to train under the program.
A home-based business does not meet the location test.
If that is you, the training is still worth doing — it just comes out of the operating budget like any other investment, and we will tell you that up front rather than after you have filled out three forms.
Questions we get
Fifteen minutes on the phone settles it: whether you qualify, which course fits, and what the sequence looks like. If you do not qualify, you will know that in the first five minutes.
Program terms summarized from Commonwealth Corporation's published guidelines (commcorp.org/express and the General Program guidelines) and from the Massachusetts AI Hub and the Division of Apprentice Standards, verified September 19, 2026. The programs' own guidelines govern, and caps and eligibility change with available funding — they last changed April 1, 2026. Support Forge LLC is a registered Express training provider; it is not affiliated with or endorsed by Commonwealth Corporation or the Workforce Training Fund. Program questions go to express@commcorp.org.