Insights on AI, automation, and IT. Practical guides and strategies to help your business work smarter.
At the Haverhill AI Summit in June, Joe Khoury and I gave local businesses and manufacturers a buyer’s field guide to AI: how to tell a good project from a bad one, what to ask a vendor, and how to budget for it.
Three hours, three voices, and a lot of sharp questions. The takeaways from our Boston AI Week session for small and mid-sized businesses, including the one rule we build into everything.
A forensic write-up of a real production incident — a Claude Code agent that confidently reported writing to production when it had not — and the three-tier framework we built in response. Co-authored with Pam Marengo at Catalyst Acoustics.
AI tools are only as good as what they remember. If your system forgets every correction the moment a session ends, you're not building anything — you're just repeating yourself. Here's why self-improvement matters, what it can and can't do, and how we built one that runs every night.
Most AI tools forget everything the moment a session ends. We built a self-improvement pipeline that automatically captures corrections, validates them, and deploys better behavior every night at 2 AM. Here's how it works and what 4 months of data shows.
AI can genuinely transform how small businesses operate — but most implementations stumble on the same predictable mistakes. Here's how to avoid them before they cost you time, money, and morale.
You've probably heard of ChatGPT. Claude Code is different — and for business owners who aren't developers, it's worth understanding what it actually does and how it gets deployed to save time and money.
Businesses consistently underestimate what AI consulting actually returns. Here are three real client outcomes — with real numbers — and a straightforward way to calculate what it could mean for your business.
Discover the essential AI automations that can save your small business hours every week. From customer service to invoicing, these tools are game-changers.
n8n is the open-source automation tool that's changing the game for small businesses. Learn how to set it up and create your first workflow in under an hour.
Most AI projects fail — not because the technology doesn't work, but because of how they're run. Here's what separates implementations that deliver ROI from ones that die in committee.
